01How payment works on MGR
When you book, you transfer the full booking total — the rental, any delivery fee, and the refundable security deposit — to the MGR destination account shown at checkout. You then upload a photo or PDF of your bank’s transfer slip. Our team checks the slip against the booking, and once it matches, your booking is confirmed.
Until a slip is verified, your dates are held but not guaranteed. Verifying promptly is the best way to lock in your gear.
02What a valid slip must show
A slip passes verification when all four of these are true:
Clear photo or PDF
The whole slip is readable — no blur, no cropped edges, no glare hiding the numbers. A bank-app screenshot or a downloaded PDF is ideal.
Visible reference code
The transaction reference or transfer ID is shown in full so we can match it to the money received.
Correct destination account
The funds went to one of MGR's official accounts below — the right bank and the right account number.
Amount matches exactly
The transferred amount equals the booking total, including the refundable deposit. Not a rufiyaa more or less.
03MGR's destination accounts
Always transfer to one of the official MGR accounts shown at checkout. Match the currency you’re paying in. These are the only accounts we collect to — anyone asking you to pay elsewhere is not us.
| Bank | Account name | Account number | Currency |
|---|---|---|---|
| BML | Maldives Gear Rentals Pvt Ltd | 7730-000456-001 | MVR |
| BML | Maldives Gear Rentals Pvt Ltd | 7730-000456-002 | USD |
| MIB | Maldives Gear Rentals Pvt Ltd | 9001-7788-1290 | MVR |
The exact account to use is always confirmed on your checkout and slip-upload screen — copy it from there to avoid typos.
04How long verification takes
Most slips are verified within a few hours during the day. In all cases we aim to review within a maximum of 24 hours. Slips uploaded late at night are reviewed first thing the next morning. You’ll get a notification the moment your slip is verified or needs attention.
05What happens if a slip is rejected
If something doesn’t add up, we don’t just leave you guessing. A rejected slip always comes with a clear reason, and you can fix it and re-upload — your dates are held while you do. Common reasons a slip is sent back:
- Blurry or partial image — we can't read the reference or amount.
- Amount mismatch — the transfer doesn't match the booking total including the deposit.
- Wrong destination account — funds went somewhere other than the MGR account shown.
- Missing reference — no transaction ID we can match against the money received.
- Funds not yet received — the transfer is still pending at the bank; re-upload once it clears.
Re-uploading is quick: open the rental, read the rejection note, and submit a corrected slip. There’s no penalty for an honest re-upload.
06Fraud rules
Slip verification exists to protect honest renters and owners. We actively check for fraud, and the following will get a slip rejected and may lead to account suspension and a report to the bank and authorities:
Duplicate slips
The same slip or reference code cannot be used for more than one booking. We detect re-used slips automatically and flag them as duplicates.
Amount mismatches
Slips claiming an amount that doesn’t match the money actually received are flagged. Underpaying, overpaying to claim a larger deposit refund, or doctoring the figure are all treated as fraud.
Altered or forged slips
Edited screenshots, faked references or slips that don’t correspond to a real transfer will be rejected. Repeated attempts result in a permanent ban.
07Tips for fast verification
- Copy the destination account straight from the checkout screen — don't type it from memory.
- Transfer the exact total shown, including the refundable deposit, in one payment.
- Upload the slip as soon as the transfer completes, while the reference is fresh.
- Use a downloaded PDF or a full, sharp screenshot rather than a photo of a phone screen.